A large line of severe thunderstorms with straight-line winds and tornados passed through Arkansas late Sunday evening April 12 causing more than 126,000 customer outages across the state.
There are currently 45 distribution substations and 38 transmission lines out of service.
The heaviest area of impact is south of Interstate I-40. Additional resources have been mobilized to assist with the restoration.
Restoration may be slower than normal due to COVID-19 social distancing requirements. Repairs are underway, even as damage is being assessed. Estimated restoration times and area-specific details will be communicated when available as damage assessment continues
As with any weather event, please be mindful of the following safety tips:
Live wires can be deadly. Stay away from downed power lines. Call 1-800-9OUTAGE or 1-800-968-8243 to report downed or dangling power lines, poles or other damaged equipment.
Do not trim trees or remove debris on or near downed power lines. Only power company crews or their contractors should remove trees or limbs touching power lines.
Keep away from the immediate areas where crews are working. There is always the danger of moving equipment and the possibility of construction materials or limbs or overhead wires falling to the ground.
If you plan on using a generator for temporary power, get a licensed electrician and disconnect from the utility electric system before hooking up to your main electric panel.
Do not run a generator in a confined space without adequate ventilation.
Turn off any electrical appliances that can easily be turned to the off position until power is restored.
The best way to get information about outages is via Entergy’s View Outage application on www.entergy.com:
Download our app for your smartphone at entergy.com/app or visit entergystormcenter.com to stay informed on our restoration progress.
Sign up for text alerts. From your cellphone, text R E G to 368374, or visit entergytext.com.
Follow us on Facebook and on Twitter @ EntergyARK.
Follow updates in your local news media, like radio, television and newspapers.
We at Entergy realize you have been greatly impacted during this difficult time.
Southeast Arkansas
Jefferson County
Pine Bluff Area
As of 6:00 p.m. April 13, there are approximately 24,459 customers without power in the Pine Bluff area. Damage assessment continues and includes 21 broken poles, 31 spans of wire on the ground, 3 damaged transformers, and 27 damaged pieces of equipment so far.
Arkansas County
Stuttgart Area
The storm caused more than 6,500 outages in the Stuttgart area leaving 95% of the customers in the area without power. Damage assessment is underway and dozens of broken poles have been identified. We expect to have damage assessment completed by close of business Tuesday April 14, 2020. Our work plan for Monday evening into Tuesday morning includes restoring power to the hospital, police station, and the city waterworks.
Dewitt Area
The storm caused more than 1,600 outages in the Dewitt area, leaving 100% of the customers in the area without power. As of 6:00 pm on Monday April 13 about 1,575 customers in the area remain without power. Damage assessment is underway and dozens of broken poles have been identified. We expect to have damage assessment completed by close of business Tuesday April 14, 2020. Our work plan for Monday evening into Tuesday morning includes restoring power to the most critical customers. Once they have been restored, we will focus on major power lines and equipment that will restore power to the largest numbers of customers in the shortest time possible.
Ashley County
Hamburg, Crossett, Fountain Hill, Portland, Montrose, Parkdale, and Wilmot
As of 6:00 p.m. on April 13, there are 763 customers without power in the Crossett/Hamburg/Portland service area. Storm damage assessment is underway. Estimated restoration times are not currently available due to the extensive damage. We will update you with estimated restoration times as soon as possible.
Bradley County
Warren and Hermitage
As of 6:00 p.m. on April 13, there are 4,182 customers without power in the Warren and Hermitage service areas. Damage assessment is underway and is expected to be completed by 12:00 p.m. on Wednesday, April 15. Estimated restoration times are not currently available due to the extensive damage. We will update you with estimated restoration times as soon as possible.
Cleveland
Rison
As of 6:00 p.m. on April 13, there are 1,342 customers are without power in the Rison service area. Damage assessment is underway and is expected to be completed by 12:00 p.m. on Wednesday, April 15. Estimated restoration times are not currently available due to the extensive damage. We will update you with estimated restoration times as soon as possible.
Dallas County
Fordyce and New Edinburg Areas
As of 6:00 p.m. on April 13, there are 3,297 customers are without power in the Fordyce/Kingsland/New Edinburg service areas. Damage assessment is underway and is expected to be completed by 12:00 p.m. on Wednesday, April 15. Estimated restoration times are not currently available due to the extensive damage. We will update you with estimated restoration times as soon as possible.
Desha County
Arkansas City Area
As of 6:00 p.m. April 13, 2020, approximately 320 customers are without power in the Arkansas City service area as a result of downed transmission structures. Many areas will require off road equipment to complete repairs. Updated restoration times will be provided once additional damage assessments have been completed.
Dumas Area
As of 6:00 p.m. April 13, 2020, approximately 1754 customers are without power in the Dumas service area as a result of downed transmission structures and 25 broken poles. Many areas will require off road equipment to complete repairs. Updated restoration times will be provided once additional damage assessments have been completed.
McGehee Area
As of 6:00 p.m. April 13, 2020, approximately 1361 customers are without power in the Arkansas City service area as a result of downed transmission structures. Many areas will require off road equipment to complete repairs. Updated restoration times will be provided once additional damage assessments have been completed.
Drew County
Monticello & Wilmar Area
As of 6:00 p.m. on April 13th, there are approximately 6,230 customers without power in the Monticello and Wilmar service areas. Damage assessment is underway and is expected to be completed by 12:00 p.m. on Wednesday, April 15. Crews have begun to repair the damage already identified. Your area’s damage includes: 7 broken poles, 21 spans of downed wire and over 30 additional equipment failures. As of Monday April 13, crews have worked to restore heavily damaged facilities in the North Gabbert Street area of Monticello. Estimated restoration times are not currently available due to the extensive damage. We will update you with estimated restoration times as soon as safely possible.
