Central Arkansas Veterans Healthcare System has begun scheduling again for non-urgent appointments. For the protection of our Veterans and staff, and to prevent the spread of COVID-19, CAVHS is initially scheduling a minimal number of Veterans for face-to-face visits as services are reintroduced here.
Non-urgent procedures offered include limited CTs, MRIs, ultrasounds and pain management procedures; audiology appointments; limited primary care clinic appointments; general mental health clinic and PTSD clinics; and up to 12 operating room cases per day.
The prosthetics clinic and all outpatient clinics except ENT and dental are open at 25 percent capacity; medicine service will schedule limited elective procedures; and transesophageal echocardiograms will continue on an emergent basis.
To minimize the risk of exposure, Veterans are asked to plan to arrive at the clinic no sooner than 15 minutes before the start time of their appointment. Other safety measures include:
- When Veterans arrive at the facility, Veterans will be asked screening questions and have their temperature taken at the entrance to our facility. Please allow up to 10 minutes to complete this process.
- Everyone entering our facilities is required to wear a face covering or mask. Masks will be provided at the screening checkpoint for those who do not have one.
- Family members and friends will not be allowed inside the facility, so we ask that Veterans consider coming alone. For Veterans needing assistance getting to their appointment, only one adult over 18 years old may accompany them.
- Strict social distancing will be practiced inside our facilities, so there will be minimal seating space. Our goal is to move patients efficiently to exam areas.
- Veterans may be asked the screening questions again once they get to the clinic.
If you’re a Veteran patient who wishes to been seen, please call your clinic or call the operator at 501-257-1000 to be connected to your clinic.
